BDAC is an ACCO (Aboriginal Community Controlled Organisation) registered as a member under the umbrella of VACCHO (Victorian Aboriginal Community Controlled Health Organisation) and represented nationally through NACCHO (National Aboriginal Community Controlled Health Organisation).
BDAC was founded to represent and provide services to Aboriginal and Torres Strait Islander people living on Djaara Country.
BDAC has a responsibility to ensure growth of services, development of our Aboriginal and Torres Strait Islander community, better and improved health outcomes for our people, improved quality of life and be a lead agency in providing self-determination employment and career pathways for Aboriginal people.
What We Are Offering
Full Time
$43.08 per hour
Fixed Term 12 Months
Access to Salary Packaging
11.5% Superannuation
Supportive work environment
Ongoing training and development opportunities
Job Description
About The Position
wukangu manya supports community needs by being the first point of contact for community connecting with BDAC services. The wukangu manya APRAP / ATAR Case manager will be expected to join a professional team that work across all wukangu manya services including Intake and Assessment, APRAP and ATAR. The wukangu manya APRAP/ATAR case manager will deliver high quality, culturally appropriate, community-based supports to our local Aboriginal and Torres Strait Islander community.
Key Responsibilities
Establishing new client records on reporting database, always ensuring confidentiality and accuracy.
Responding to a broad range of service email system as directed in a timely manner and manage all emails received in accordance with agreed protocols and procedures. Completing and working on all work sheets currently used in the program to maintain quality level client records, that contains relevant and accurate information
Receive external and direct self-referrals into the program, by undertaking initial information gathering and needs assessment. This include completing assessment of risk and safety such as MARAM assessments and providing comprehensive information and advice to referrers
Occasionally, answering intake phone and completing intake appointments, to respond to community needs when eligible for ‘quick response’ support (i.e Sorry Business). This will include short term emergency response, in relation to providing accommodation when required with community members or family experiencing family violence
Advocating with appropriate services for individuals and families that may need supports related to education, training, employment, housing, justice and organising and/or attending appointment. Completing home visits, house viewing or attending VCAT hearings., This will include maintaining regular contact with individuals and families to ensure they are supported, until either they are accepted into other programs or until assistance is no longer necessary.
Engage and network with internal and external services to support families to reduce the risk of homelessness. This includes actively supporting community to access housing with a specific focus on supporting rentals that may be at risk and maintaining tenancy.
Desired Skills and Experience
About You
Sound understanding of an Aboriginal Community Controlled Health; Organisation (ACCHO) environment and the local Aboriginal Community
Excellent written and verbal communication skills.
Ability to work and engage well in a team setting.
Ability to gather information through assessment, formulate findings and make well-reasoned and sound recommendations in the best interests of the individual or family.
Ability to use problem solving skills and to take initiative to determine appropriate support programs tailored to the individual.
Strong interpersonal skills including ability to listen, problem solve and make sound decisions.
Excellent organisational, time management skills, and ability to be self-directed.
Ability to engage and provide support to individuals and families in a timely manner; and
Proficient skills in all aspects of computers including Microsoft Office packages as well as experience with data entry IT systems.
Preferred / Desired / Mandatory Education, Training and/or Competencies
Diploma of Community Services or equivalent
The following is preferred:
Demonstrate experience or training in Culturally appropriate and safe work practice
Experience working with and advocating for clients in various settings within the Community Service Sector.
Knowledge of the housing sector, with particular focus on the private rental system and how it relates to Aboriginal people; and / or
Broad knowledge or experience in risk assessment
How to Apply
If this role sounds like the role for you then click on the link below and apply by attaching your CV and a cover letter detailing how you suit the role By Monday 27th of January 2025
Mandatory Requirements
Should an applicant be the preferred candidate, background checks (Police check, reference check and Working with Children's Check) will be completed prior to the candidate’s employment being confirmed.
For more information about this position please see the Position Description which can be accessed via our website www.bdac.com.au or contact our human resources team on (03) 5442 4947 or send an email through to recruitment@bdac.com.au
