wukangu manya (Bridging) Senior Case Manager (Identified)
17/02/2026
03/03/2026
Fixed Term
Queen St
Community Services & Social Work
About BDAC
BDAC is an ACCO (Aboriginal Community Controlled Organisation) registered as a member under the umbrella of VACCHO (Victorian Aboriginal Community Controlled Health Organisation) and represented nationally through NACCHO (National Aboriginal Community Controlled Health Organisation).
BDAC was founded to represent and provide services to Aboriginal and Torres Strait Islander people living on Djaara Country.
BDAC has a responsibility to ensure growth of services, development of our Aboriginal and Torres Strait Islander community, better and improved health outcomes for our people, improved quality of life and be a lead agency in providing self-determination employment and career pathways for Aboriginal people.
What We Are Offering
$51.00 per hour
Fixed term 12 months
Access to Salary Packaging
12% Superannuation
Supportive work environment
Ongoing training and development opportunities
Job Description
About the Position
The Wukangu Manya program acts as the first point of contact for community members seeking support through BDAC. It plays a vital role in responding to community needs and ensuring that individuals and families are connected to appropriate services in a timely, culturally safe, and respectful manner.
The Senior Case Manager - Homelessness and Housing plays a key role within the Wukangu Manya program, providing culturally safe, community-based support to Aboriginal and/or Torres Strait Islander individuals and families who are experiencing or at risk of homelessness.
This position works closely with the Team Leader and other practitioners to deliver high quality, client centred services that promote housing stability, wellbeing, and self-determination. The Senior Case Manager also contributes to service development, mentoring of staff, and strengthening community relationships.
Key Responsibilities
Provide intensive case management support to clients, including assessment, planning, advocacy, and coordination of services.
Deliver culturally appropriate interventions that are responsive to the needs of Aboriginal and/or Torres Strait Islander peoples.
Support the Team Leader in mentoring and guiding Intake Practitioners and Housing Case Managers.
Maintain strong relationships with local housing providers, support services, and community organisations.
Contribute to program development, evaluation, and continuous improvement initiatives.
Ensure accurate and timely documentation, reporting, and data entry in line with organisational and funding requirements.
Participate in community engagement activities to ensure services remain connected and relevant.
Uphold the values and principles of the Wukangu Manya program and broader organisational frameworks.
Identify, establish, Collaborate, and maintain relationships with external stakeholders to ensure culturally safe and effective service delivery.
Desired Skills and Experience
About You
Demonstrated experience in case management within homelessness, housing, or related community services.
Ability to deliver culturally safe and trauma-informed support.
Applicants have a sound understanding of an Aboriginal Community Controlled Health Organisation (ACCHO) environment and the local Aboriginal Community, with a Strong understanding of the issues impacting Aboriginal and/or Torres Strait Islander communities, particularly in relation to housing and homelessness.
An understanding of and commitment to strength-based practice, with experience in mentoring or supporting other practitioners.
Broad knowledge of the local service sector including sound knowledge of BDAC programs.
Demonstrated self-care strategies.
Proven skills in risk assessment.
Experience in data collection and recording platforms.
Excellent communication, advocacy, and interpersonal skills.
Ability to work independently but also promote a healthy teamwork environment.
Commitment to ongoing professional development.
Education, Training and/or Competencies.
Mandatory
Minimum Diploma of Community Services or equivalent
Preferred/ desired
Previous experience working with Aboriginal and/or Torres Strait Islander community members or in an Aboriginal organisation.
How to Apply
If this role sounds like the role for you then click on the link below and apply by attaching your CV and a cover letter detailing how you suit the role By Tuesday 3rd of March 2026
Mandatory Requirements
Should an applicant be the preferred candidate, background checks (Police check, reference check and Working with Children's Check) will be completed prior to the candidate’s employment being confirmed.
For more information about this position please see the Position Description which can be accessed via our website www.bdac.com.au or contact our human resources team on (03) 5442 4947 or send an email through to recruitment@bdac.com.au
Please note: This is an Aboriginal Designated Position, classified under ‘special measures’ of section 12 of the Equal Opportunity Act 2010. Only Aboriginal and/or Torres Strait Islander people are eligible to apply.
