General Administration / Receptionist (Identified position)
19/06/2026
06/07/2026
$63,903.00 - $72,979.00
Ongoing
Prouses Rd
Administration
BDAC is an ACCO (Aboriginal Community Controlled Organisation) registered as a member under the umbrella of VACCHO (Victorian Aboriginal Community Controlled Health Organisation) and represented nationally through NACCHO (National Aboriginal Community Controlled Health Organisation).
BDAC was founded to represent and provide services to Aboriginal and Torres Strait Islander people living on Djaara Country.
BDAC has a responsibility to ensure growth of services, development of our Aboriginal and Torres Strait Islander community, better and improved health outcomes for our people, improved quality of life and be a lead agency in providing self-determination employment and career pathways for Aboriginal people.
What We Are Offering
Access to Salary Packaging
12% Superannuation
Supportive work environment
Ongoing training and development opportunities
Onsite Free Parking (Prouses Road)
About the Position
The Administration / Reception role will assist BDAC, the Corporate Services team and the Administration team by completing office administration tasks including:
Filing of confidential documents
Assisting with day-to-day operations and administration tasks
Ordering of office supplies, mail sorting and distribution
Maintain phone lists (internal) and external mailing lists
This role will also regularly assist with BDAC reception as required, particularly during Reception staff breaks, leave or peak periods.
This role is responsible for providing exceptional customer service to clients and efficient administrative support to BDAC teams.
Job Description
Key Responsibilities
Administration Duties:
Ordering all stationery, uniforms, tearoom items, cleaning items and office equipment for the organisation in line with BDAC’s financial procedures
Sort and distribute internal and external mail, distribute faxes and packages
Receiving deliveries, running errands and collection functions (including banking)
Essential card distribution, according to agreed process and authorisations
Complete bulk mailouts
Records management, sorting and filing confidential documents in-line with BDAC’s confidentiality agreement and relevant state legislation
Provide administration support to other Corporate Services Teams including HR, marketing
Mailing List and database maintenance
Assist with mailout of brochures, flyers and Newsletters to community and stakeholders
Assist with collation of data for board reporting and governance
Manage and update organisation phone list (as required)
Ensuring meeting rooms are clean and tidy
Maintain Meeting Room Bookings database
Other duties as requested by the Administration Team Leader.
Reception Duties:
Assist with reception tasks when required
Manage incoming calls for the Family and Community Services and Corporate teams.
Triage and transfer calls to the appropriate team or worker and take messages when staff are not available.
Greet clients and stakeholders attending onsite for appointments.
Stock promotional materials and information for Community in waiting area.
Liaise with the other BDAC program areas to ensure the best possible outcomes for clients and community.
Ensure Reception is clean and tidy at all times.
Maintain a broad and current knowledge of BDAC’s programs and future work
Deliver professional and efficient customer service to the public, clients and internal staff via phone, email and mail.
Notify the Administration Team Leader of any complaints or concerns from BDAC, clients or the community.
What you will bring
Excellent communication and interpersonal skills
Knowledge and understanding of the issues the local Aboriginal community face
Understanding of Aboriginal culture
Ability to effectively and efficiently plan and organise own workload
An ability to manage stressful situations
Ability to work independently and in a team
Demonstrated willingness to adapt to different situations and tasks on a day-to-day basis
Well-developed skills and knowledge of Microsoft office suite, in particular; Microsoft Word, Excel, Access, Powerpoint, Outlook, Publisher, and Internet
Desired Skills and Experience
Education, Training and/or Competencies
Preferred/ desired
Certificate III in Office Administration or equivalent (highly regarded)
Previous experience in administration or reception preferred
Previous experience working with Aboriginal and/or Torres Strait Islander community members or in an Aboriginal organisation.
Knowledge of Aboriginal Cultural and Historical Issues
Experience with communicating to local Aboriginal communities
Experience in the use of MS Office
How to Apply
If this role sounds like the role for you then click on the link below and apply by attaching your CV and a cover letter detailing how you suit the role By Monday 6th July, 2026.
Mandatory Requirements
Should an applicant be the preferred candidate, background checks (Police check, reference check and Working with Children's Check) will be completed prior to the candidate’s employment being confirmed.
For more information about this position please see the Position Description which can be accessed via our website www.bdac.com.au or contact our human resources team on (03) 5442 4947 or send an email through to recruitment@bdac.com.au
Please note: This is an Aboriginal Designated Position, classified under ‘special measures’ of section 12 of the Equal Opportunity Act 2010. Only Aboriginal and/or Torres Strait Islander people are eligible to apply.
